Refund Policy
Last Updated: October 10, 2025
100% Money-Back Guarantee
Not satisfied with your report? Get a full refund within 7 days of delivery. No questions asked, no hassle.
Our Commitment
We stand behind the quality of our attribution analysis reports. If you're not satisfied with your report for any reason, we offer a simple, fast refund process.
Refund Eligibility
You are eligible for a full refund if:
- You're unsatisfied with the report quality or insights
- The report doesn't meet your expectations
- Technical issues prevented proper analysis
- You request a refund within 7 days of report delivery
Refunds are NOT available if:
- You provided incomplete or inaccurate data
- You request a refund more than 7 days after delivery
- You've already implemented recommendations and seen results
- For free demo reports (no payment was made)
How to Request a Refund
It's incredibly simple:
Step 1: Reply to the report delivery email
Step 2: Type the word "REFUND" in your reply
Step 3: We process your refund within 60 seconds
That's it! No forms, no explanations needed, no waiting.
Refund Processing
- Processing Time: Within 60 seconds of receiving your refund request
- Payment Method: Refunded to original payment method (PayPal)
- PayPal Processing: Funds typically appear in 3-5 business days
- Confirmation: You'll receive an email confirmation once processed
What Happens After Refund
Once your refund is processed:
- You may keep the report (it's already delivered)
- Your uploaded data is already deleted per our 48-hour policy
- No further obligations on either side
- You're welcome to order again in the future
Partial Refunds
We do not offer partial refunds. All refunds are 100% of the amount paid.
Chargebacks
Please contact us before filing a chargeback. We respond to refund requests within minutes, making chargebacks unnecessary. Chargebacks may result in:
- Additional fees charged by payment processors
- Inability to use our services in the future
Service Guarantees
What we guarantee:
- ✓ Report delivered within stated timeframe
- ✓ Analysis based on data you provide
- ✓ Campaign-specific recommendations
- ✓ Professional, actionable insights
What we don't guarantee:
- ✗ Specific ROAS improvements
- ✗ Guaranteed cost savings
- ✗ Future campaign performance
- ✗ Results if recommendations not implemented
Special Circumstances
Delivery Delays:
If we cannot deliver your report within the promised timeframe due to our error, you're automatically eligible for a full refund.
Data Quality Issues:
If your data is insufficient for analysis, we'll notify you before processing payment (for pre-orders) or offer a full refund.
Technical Problems:
If technical issues prevent us from completing your analysis, we'll offer a full refund immediately.
Questions About Refunds
Have questions about our refund policy?
Our Philosophy:
We believe in earning your business through quality work, not by making refunds difficult. If you're not happy, we want to make it right immediately.