Privacy Policy
Last Updated: October 10, 2025
ClarityROAS ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our Facebook attribution analysis services.
1. Information We Collect
Information You Provide:
- Contact Information: Name, email address, company name
- Facebook Ads Data: CSV files containing campaign names, spend, ROAS, purchases, and revenue data that you voluntarily upload
- Shopify Order Data: Order information you provide for attribution analysis (paid services only)
- Payment Information: Processed securely through PayPal (we do not store credit card information)
Automatically Collected Information:
- Website Analytics: We use Apollo.io tracking to understand how visitors interact with our website
- Technical Data: IP address, browser type, device information for security and functionality
2. How We Use Your Information
We use your information to:
- Generate attribution analysis reports based on your Facebook and Shopify data
- Communicate with you about your order and deliver reports
- Process payments through PayPal
- Improve our services and website experience
- Send you updates about your analysis (only if you opt-in)
3. Data Retention and Deletion
We automatically delete all uploaded data files within 48 hours of report delivery.
- Facebook CSV files: Deleted within 48 hours
- Shopify order data: Deleted within 48 hours
- Contact information: Retained only for customer support and legal compliance
- Generated reports: Delivered to you; we do not retain copies
4. Data Security
We implement industry-standard security measures:
- SSL encryption for all data transmission
- Secure file storage with restricted access
- Regular security audits and updates
- Data processing occurs in secure, isolated environments
5. Third-Party Services
We use the following third-party services:
- PayPal: Payment processing (subject to PayPal's Privacy Policy)
- Netlify: Website hosting and form submissions
- Apollo.io: Website analytics and visitor tracking
- OpenAI: AI-powered analysis (data is not used for training)
6. Your Rights
You have the right to:
- Request access to your personal information
- Request correction of inaccurate data
- Request deletion of your data (within our retention policies)
- Opt-out of marketing communications
- Withdraw consent for data processing
7. Cookies and Tracking
We use minimal cookies and tracking:
- Essential cookies for website functionality
- Apollo.io tracking for analytics (you can disable in browser)
- No advertising or third-party tracking cookies
8. Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect data from children.
9. International Data Transfers
Your data may be processed in servers located outside your country. We ensure appropriate safeguards are in place for international data transfers.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last Updated" date at the top indicates when changes were made. Continued use of our services after changes constitutes acceptance.
11. Contact Us
For privacy questions or to exercise your rights: