Data Security
Last Updated: October 10, 2025
🔒 Your Data is Safe
We take data security seriously. All data is encrypted, processed in isolated environments, and automatically deleted within 48 hours.
Our Security Commitment
At ClarityROAS, we understand you're sharing sensitive business data with us. We've built our infrastructure with security and privacy as top priorities.
Data Transmission Security
🔐 SSL/TLS Encryption
All data transmitted between your browser and our servers is encrypted using industry-standard SSL/TLS protocols (256-bit encryption).
📤 Secure File Upload
File uploads are processed through Netlify's secure infrastructure with end-to-end encryption.
💳 PCI-Compliant Payments
All payments processed through PayPal's PCI DSS Level 1 compliant platform. We never see or store your credit card information.
Data Storage Security
🏢 Isolated Processing Environment
Your data is processed in isolated, secure environments separate from other customers' data.
🔒 Encrypted at Rest
All stored files are encrypted using AES-256 encryption while being processed.
🚫 No Long-Term Storage
We don't maintain long-term databases of your business data. Everything is temporary.
Automatic Data Deletion
⏰ ALL UPLOADED DATA IS AUTOMATICALLY DELETED WITHIN 48 HOURS
What Gets Deleted:
- Facebook Ads CSV files you upload
- Shopify order data (paid services)
- Any processed or temporary files
- Analysis working data
What We Retain:
- Your name and email (for customer support)
- Order history (for accounting/legal compliance)
- The final PDF report (delivered to you; we don't keep copies)
Access Control
👤 Limited Access
Only authorized personnel can access uploaded data, and only for the purpose of generating your report.
📝 Audit Logs
All data access is logged and monitored for security purposes.
🔑 No Third-Party Access
Your data is never shared with third parties (except OpenAI for AI analysis, under strict data protection agreements).
AI Processing Security
We use OpenAI's GPT models for analysis:
- Your data is sent via encrypted API connections
- OpenAI does NOT use your data to train their models (we use API, not free ChatGPT)
- Data is not retained by OpenAI after processing
- We use OpenAI's enterprise API with additional privacy protections
Infrastructure Security
☁️ Netlify Hosting
Website hosted on Netlify's secure, SOC 2 Type II certified infrastructure.
🛡️ DDoS Protection
Built-in protection against distributed denial-of-service attacks.
🔄 Regular Updates
All systems and dependencies kept up-to-date with latest security patches.
Compliance
We comply with:
- GDPR: General Data Protection Regulation (EU)
- CCPA: California Consumer Privacy Act
- PCI DSS: Payment Card Industry Data Security Standard (via PayPal)
- ISO 27001 Principles: Information security management best practices
What We DON'T Do
We never:
- ❌ Sell your data to third parties
- ❌ Use your data for marketing or advertising
- ❌ Share data with competitors or aggregators
- ❌ Store data longer than necessary
- ❌ Use your business insights for other clients
- ❌ Train AI models on your proprietary data
Your Data Rights
You have the right to:
- Access: Request a copy of data we have about you
- Deletion: Request immediate deletion of your data
- Correction: Request correction of inaccurate information
- Portability: Receive your data in a portable format
- Objection: Object to certain data processing activities
Data Breach Protocol
In the unlikely event of a data breach:
- We will notify affected users within 72 hours
- Details of what data was affected will be provided
- Steps to protect yourself will be clearly outlined
- We'll work with authorities as required by law
Security Questions?
Have concerns about data security?
- Email: security@clarityroas.com
- General Support: support@clarityroas.com
- WhatsApp: +972-54-810-2940
Security is not just a feature, it's our foundation.
We treat your data with the same care and protection we'd want for our own business information.
Security Best Practices for You
To maximize security on your end:
- Only upload data you're authorized to share
- Use secure internet connections (avoid public WiFi)
- Verify you're on clarityroas.com before uploading
- Keep your login credentials private
- Delete report files from your email once saved securely